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    恐れ入りますが、こちらへどうぞ。(osoreirimasu ga, kochira e douzo.)

    Grammar & Usage

    fixed expression
    formal/polite

    How it works

    This is a set phrase combining a humble apology/deference with an invitation. 恐れ入ります (osoreirimasu) is the humble form of 恐れ入る (osoreiru), meaning 'to be much obliged' or 'to be embarrassed/apologetic' due to someone's kindness or trouble. が (ga) acts as a soft conjunction meaning 'but' or 'although', setting up the request or invitation. こちらへどうぞ (kochira e douzo) means 'please come this way' or 'this way, please'.

    Sample sentences

    恐れ入りますが、こちらへどうぞ。予約の確認をさせていただきます。

    Excuse me, please come this way. I will confirm your reservation.

    お客様、恐れ入りますが、こちらへどうぞ。お席にご案内いたします。

    Customer, excuse me, please come this way. I will show you to your seat.

    恐れ入りますが、こちらへどうぞ。お手荷物はこちらでお預かりします。

    Excuse me, please come this way. We will take your luggage here.

    Quick facts

    politeness:Highly polite and humble. Used to soften a request or instruction, showing consideration for the other person's inconvenience or effort.
    usageContext:Often used by staff in service industries (e.g., hotel, restaurant, reception) when guiding a customer, or when making a polite request that might slightly inconvenience someone.
    literalMeaning:While '恐れ入ります' literally relates to being awed or feeling indebted, in this context, it functions as a polite preamble like 'I'm sorry to trouble you, but...'

    Mnemonic

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    Example

    恐れ入りますが、こちらへどうぞ。予約の確認をさせていただきます。

    Excuse me, please come this way. I will confirm your reservation.

    お客様、恐れ入りますが、こちらへどうぞ。お席にご案内いたします。

    Customer, excuse me, please come this way. I will show you to your seat.

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