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    恐れ入りますが、お手洗いはこちらでございます。(osoreirimasu ga, otearai wa kochira de gozaimasu.)

    Grammar & Usage

    fixed expression
    formal, polite

    How it works

    This phrase combines a polite introductory apology/request (恐れ入りますが - 'I'm sorry to bother you, but' or 'Excuse me, but') with a formal indication of location (お手洗いはこちらでございます - 'the restroom is here'). ございます is the formal and humble equivalent of です/であります, and こちら is a polite demonstrative for 'this way/here'.

    Sample sentences

    恐れ入りますが、入口はあちらでございます。

    Excuse me, but the entrance is over there.

    恐れ入りますが、もうしばらくお待ちくださいませ。

    Excuse me, but please wait a little longer.

    お客様、恐れ入りますが、お手洗いはこちらでございます。

    Customer, excuse me, but the restroom is over here.

    Quick facts

    nuance:The initial '恐れ入りますが' conveys humility and consideration for the listener, acknowledging potential imposition even for a simple direction.
    politeness:Highly polite and formal. '恐れ入りますが' is used to soften a request or statement that might inconvenience someone or when addressing someone of higher status. 'でございます' elevates the politeness of 'です'.
    usageContext:Typically used in customer service, formal settings, or when addressing strangers politely, especially when giving directions or making a request.

    Mnemonic

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    Example

    恐れ入りますが、入口はあちらでございます。

    Excuse me, but the entrance is over there.

    恐れ入りますが、もうしばらくお待ちくださいませ。

    Excuse me, but please wait a little longer.

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